Privacy Policy
Effective: [DATE]
Neurona 28, LLC ("we", "us", "our") operates the Neurona 28 platform. This policy describes how we collect, use, and protect information when you use our website and services.
Information We Collect: We collect information you provide directly — such as email address, professional role, and organization when you join our waitlist or create an account. We collect usage data (pages visited, features used, timestamps) to improve the product. We do not intentionally collect protected health information (PHI). Users are instructed not to enter PHI.
How We Use Information: To provide and improve our services. To communicate with you about your account, waitlist status, or product updates. To enforce our terms of service.
Data Security: We implement encryption (AES-256 at rest, TLS 1.2+ in transit), access controls, and audit logging as described on our Security page. These represent our planned security baseline.
Data Retention: We retain account and usage data for the duration of your account. Waitlist data is retained until you request removal. You may request deletion of your data by contacting [email protected].
Third Parties: We use third-party services for authentication, hosting, analytics, and AI processing. We require Data Processing Agreements with all vendors who process user data.
Changes: We may update this policy. Material changes will be communicated via email or in-app notice.
Contact: [email protected]
Neurona 28, LLC · Puerto Rico